Join the discussion about either of two books: “The $6,000 Egg: The 10 New Golden Rules of Customer Service” OR “The 10 Golden Rules of Customer Service: The Story of the $6,000 Egg”.
*Register to attend the discussion
*Add either of the books to your Christmas list
*Read the book over the holidays
*Come with your reflections of how the 10 Golden Rules will be implemented in your business during 2025
Discussion will be held at the Roane State Community College Cumberland Campus Community Room located at 2567 Cook Road Crossville, TN.
In this Safety & Basic Use class, you’ll learn all the basics of using our computer-controlled (CNC) vinyl cutter and heat press to add your own graphic designs to shirts, blankets, flags, bags and more! Use this for hobby work or to help in your existing or potential business!
Import vector (outline) designs from graphic software such as Inkscape into Sure Cuts A Lot, the software used to control the vinyl cutter. Next, use the CNC vinyl cutter to cut an adhesive vinyl sheet into professional looking signage or heat transfer vinyl for heat pressed materials.
No prerequisites required. Close-toe shoes are required in the Maker Space.
In this Safety & Basic Use class, you’ll learn all the basics of using our computer-controlled (CNC) vinyl cutter and heat press to add your own graphic designs to shirts, blankets, flags, bags and more! Use this for hobby work or to help in your existing or potential business!
Import vector (outline) designs from graphic software such as Inkscape into Sure Cuts A Lot, the software used to control the vinyl cutter. Next, use the CNC vinyl cutter to cut an adhesive vinyl sheet into professional looking signage or heat transfer vinyl for heat pressed materials.
No prerequisites required. Close-toe shoes are required in the Maker Space.
In this Safety & Basic Use class, you’ll learn all the basics of using our computer-controlled (CNC) vinyl cutter and heat press to add your own graphic designs to shirts, blankets, flags, bags and more! Use this for hobby work or to help in your existing or potential business!
Import vector (outline) designs from graphic software such as Inkscape into Sure Cuts A Lot, the software used to control the vinyl cutter. Next, use the CNC vinyl cutter to cut an adhesive vinyl sheet into professional looking signage or heat transfer vinyl for heat pressed materials.
No prerequisites required; please wear close-toed shoes.
Have you wanted to learn how to brew or distill your “family recipe”? An informational session with the Brewing & Distilling Center is the place to start. Join us on Thursday, January 11th at 4:00pm.
The session will give an overview of the Professional Brewing/Distilling Technology (PBDT) Certificate Program. If you attend the certification program after this session, you will learn about the following:
This is a free Zoom presentation led by Ms Ava Bock – Industrial Plastic Artist, Designer, & Art Educator and hosted by the RSCC Cumberland Business Incubator. You must also create an account and register through Pathful connect in order to receive a calendar link invite. Button is located below with the link to create an account and register for the event. If you do not do this, you will not be registered! (This is not an in-person event and lunch is not provided.)
Tammy Roberts will be using her extensive sales and business background to deliver a 5 session Lunch & Learn series on sales training. Sessions will be held in person at the Cumberland Business Incubator from 11:30am – 1pm CT each Wednesday from April 5 – May 3. (bring your own lunch)
Qualities of a Successful Salesperson: Be Resourceful; Be an Expert; Be Strategic; Keep Score; Move Quickly; Build Relationships; Help Others
On-Boarding Sales: Training Schedule/Sign Off; Expectations: Score Card Development; Progress Meetings: In Field Training; Networking Plan; Outside Organizations/Connections: Reflection
Customer Relationship Management: Needs Assessment; What Works; Expectations/Accountability; The Law of Intuition; The Law of Buy-In
Presentations: Elevator Speech; PowerPoint; One-on-One; Overcoming Objections: Presenting/Speaking to an Audience; Your Personal Brand; Story Telling; The Law of Victory
Join Steven Jones, CPA for a short 3 week course on financial management for entrepreneurs. Classes will be held on Monday evenings from 5-8pm CT via Zoom on May 1, 8, & 15. Zoom link will be sent closer to class beginning.
Topics that will be covered include: *Cash Flow Statement Basics *Profit & Loss *Balance Sheet Basics *How Financial Statements Tie Together *Evaluating Profitability *Working Capital & Operational Efficiency *Legal & Your Business *Accounting & Your Business *Taxes & Your Business
This course can be covered through the WORC (Workforce Opportunities for Rural Communities) grant. More information regarding the grant can be found at the link below.
(2 session class – Nov 3 and Nov 10: 1-4pm CT ; $15 fee covers both sessions)
Join Marcia Hiltabidle as she teaches the safety & basics of our Brother Innov-is 2800D embroidery machine in two easy sessions. This machine offers an oversized color LCD touch screen, a 10 inch x 6 inch embroidery area and precise stitching for all your sewing, quilting, and embroidery projects. Once you successfully complete this class, you may bring your own materials and use the embroidery machine for only $5/day or $20/month during Maker Space open hours.
Main Features
211 built-in embroidery designs including 129 designs featuring Disney® characters
(2 session class – Dec 1 & 8 : 1-4pm CT ; $15 fee covers both sessions)
Join Marcia Hiltabidle as she teaches the safety & basics of our Brother Innov-is 2800D embroidery machine in two easy sessions. This machine offers an oversized color LCD touch screen, a 10 inch x 6 inch embroidery area and precise stitching for all your sewing, quilting, and embroidery projects. Once you successfully complete this class, you may bring your own materials and use the embroidery machine for only $5/day or $20/month during Maker Space open hours.
Main Features
211 built-in embroidery designs including 129 designs featuring Disney® characters
