Just because you can’t do exactly what a customer asks doesn’t mean you can’t do something.

Let’s say someone was going to ride a 105 mile endurance bike race and the day before the ride their bike broke.  First they would freak out with the thought of four mountains and over 11,000 feet of climbing ahead of them and the months of training behind them.  Then they would hustle down to the local bike shop – your bike shop. Continue reading →