I’m enjoying learning from The Starbucks Experience by Joseph A Michelli.

Starbucks has found a way to move from one small store in Seattle Washington to over 11,000 stores worldwide with 5 new stores opening every day and annual sales topping $600 million. Can we learn a thing or two about management and leadership from them? I think so! Starbucks has 5 principles that set it apart. The first one is:

Principle 1: Make It Your Own Continue reading →